Best Practices for Moderation on Common

Commonwealth Team -

Moderation is key to building a vibrant community. Using Common's moderation tools, admins and moderators can create an engaging, yet respectful environment. This guide highlights essential practices for fostering a community where members feel valued and engaged.

1. Community Guidelines: Set the tone

Start with clear, accessible guidelines. Common allows you to pin these rules, making them the first thing members see. This step prevents misunderstandings and sets the tone for positive interactions.

1inch Example

2. Pinning & Flagging: Balancing Engagement

Use pinning to highlight important information and discussions, making them easily accessible. Flag posts as spam to keep a record of posts from questionable members. Delete or archive posts that break rules to keep the community clean and focused. These tools are simple but crucial for maintaining community standards.

3. Banning: Addressing Violations

For repeat offenders with posts flagged as spam, ban addresses to prevent further disruptions. Manage and mitigate bulk violations quickly. Use these tools judiciously to maintain community standards.

4. Creating Groups: Enriching Discussions

Groups allow for member verification and focused discussions on specific interests. Groups can also be made to support community NFT or badge holders. Moderators can adapt their strategies for each group, meeting its unique needs and dynamics. For example, holding certain tokens or NFTs.

Example of verification
Example of sub-groups

5. Topics & Statuses: Thread Organization

Common’s tools for organizing threads by status and topic ensure discussions are easy to follow. This strategic organization aids in keeping the community's dialogue clear, structured, and easy to navigate.

6. Archiving to Preserve History

Archive outdated content to keep the community tidy while ensuring valuable discussions remain accessible. This approach helps maintain a clear, organized space for current and future members.

FAQs

1. When should I delete Posts/Threads?

  • Consider deletion for posts that violate guidelines, are off-topic, or harm community atmosphere. Delete for rule breaches, flag spam. Use community-specific tools for management.

2. At which stages should I add more topics?

  • Add topics when there's growing interest or volume in a subject, or when off-topic threads become frequent. This organizes discussions effectively.

3. At what velocity of posts should I add more moderators

  • Add moderators when post frequency and volume increase beyond current team capacity. Indicators include lagging response times and moderator overwhelm.

4. How much time should I spend on it every week?

  • Time spent on moderation depends on community size and activity. Our tools aim to streamline moderation. Adjust weekly time based on community needs to maintain a healthy environment without overcommitment.